FAQ

  • What is a virtual assistant, and how can they help my business?

    A virtual assistant is a remote professional who helps with admin tasks, customer service, marketing, and more, allowing you to focus on business growth.

  • How do I know if I need a virtual assistant?

    If you’re spending too much time on emails, scheduling, or customer service, hiring a virtual assistant can free up hours in your day.

  • What are your pricing plans?

    We offer flexible pricing plans based on part-time, or full-time virtual assistant support. contact us for a custom plan!

  • What if I need to change or replace my virtual assistant?

    We want you to have the best possible experience. If your virtual assistant isn’t the right fit, we’ll quickly match you with another assistant.

  • What tasks can a virtual assistant handle?

    Our virtual assistants specialize in a variety of tasks, including administrative support, customer service, social media management, e-commerce assistance, lead generation, research, and more. If you need help with a specific task, let us know, and we’ll match you with the perfect virtual assistant.

  • Do I need to provide training for my virtual assistant?

    Our virtual assistants are highly skilled and trained in various business functions. However, if you have specific processes, software, or workflows unique to your business, we recommend a brief onboarding period to ensure smooth collaboration.

  • Can a virtual assistant work in my time zone?

    Yes! Our virtual assistants operate within standard U.S. business hours, ensuring seamless communication and productivity. We also offer flexible scheduling based on your needs.

  • How do I know my business information is secure?

    We take confidentiality and security seriously. Our virtual assistants sign non-disclosure agreements (NDAs), and we follow best practices for data privacy. You can also set up restricted access to sensitive business accounts.